Hailo sailor

The Hailo app is very cool if you take taxis a lot and don’t like to carry cash. The app is simple and really useful. I noticed the other day that I accidentally tipped a driver 15% (in Ireland) because the interface lured me into doing it. In short I was playing with the smiley faces on the auto tip…

No mobile website = big usability problem

I did a quick survey of the obvious Irish, UK and US mobile operators and was amazed to find that sweet f**k all of them have a proper mobile optimised website. The irony of a mobile solutions provider with no mobile site is not lost on me (insert appropriate analogy here, it’s too early in the morning for me). Not…

No excuses – Bootstrap from Twitter

Passed on to me from the lovely Peter McKenna at Swrve in response to a ghostwritten iQ blog called Mobile Thursdays: Design patterns a-go-go. http://twitter.github.com/bootstrap/ This is a really well executed framework from the team at Twitter, of lightweight HTML, CSS and Javascript built on a 12 column responsive grid (fixed and liquid) available to use for free. There are…

Live Dead Houligram on tour?

Tupac Shakur the 15 years dead rapper may be going on tour sometime soon. This is ‘live’ footage from the Coachella Valley Music & Arts Festival in California three days ago. Do you think its bad taste or a novel idea? Imagine seeing Elvis doing his thing in Vegas or Freddie doing Live Aid again  or Jimi Hendrix setting his guitar…

Catholics Online – Preaching the E.pistle to the App.ostles

In USA Today I stumbled upon a headline that read “Church outreach takes on new technical touch”. This was a summary of how people of faith are embracing digital media to spread the word of their respective orthodoxy. Everything from churches marketing with stylized QR codes, Facebook pages, Web TV channels, Twitter accounts, the Billy Graham Evangelistic Association using search algorithms to steer people…

Enhancing the service experience – lets start with LodgeNet

We checked into the Hilton Garden Inn in Fort Collins Colorado  the other day. Checking in was scripted in typical American hospitality vernacular; efficient, polite, welcoming and unsettlingly friendly (for an irish person) “…you have yourself an amazingly awesome great evening now sir” (shiver). Anyways all that aside we got to our room which had all the mod cons required…